Payment Policy
PAYMENT POLICY
WHAT PAYMENT METHODS DO YOU ACCEPT?
To deliver a smooth and flexible checkout experience, we accept two primary global payment solutions directly within our integrated gateway:
- 1. Express PayPal Merchant Gateway: We utilize PayPal to execute high-tier encrypted transaction processing. Through the standard PayPal pipeline, you can finalize your balance seamlessly using Visa, MasterCard, American Express, and Discover network credit/debit cards, or check out directly using your active PayPal wallet balance.
- 2. Secure Credit & Debit Card Checkout: For shoppers preferring a direct card gateway, our encrypted card slot accepts Visa, MasterCard, American Express, and Discover cards without requiring a third-party account registration.
WHICH CURRENCY WILL I BE CHARGED IN?
To serve our primary target market perfectly, all commercial transactions on our ledger are baseline processed in British Pounds (GBP). If your active credit card, debit card, or banking profile is registered in an alternate global currency, your issuing banking authority will automatically apply their localized multi-currency conversion rates at the exact millisecond your transaction captures at checkout.
HOW DO I CHANGE OR MODIFY MY ORDER DETAILS?
If you identify an error within your delivery coordinates, sizing selection, or item units after reviewing your order confirmation email, please escalate a structural support ticket immediately via our help desk at: support@kickthebo.com.
Please note that our logistics center can seamlessly adjust or edit your order details strictly prior to product dispatch. The exact millisecond your tracking number generates and the parcel is handed over to the international freight courier, the data state locks and no technical amendments or delivery route rerouting can be integrated into the system.
WHAT SHOULD I DO IF I DID NOT RECEIVE AN ORDER CONFIRMATION EMAIL?
If your system transaction has processed but you have not logged an automatic order confirmation email within your inbox, this operational discrepancy typically stems from two scenarios: (a) a minor structural typo was inputted within your email handle during checkout, or (b) your email provider's filtering algorithms misrouted the notification automated dispatch directly into your Spam or Junk folder.
We highly recommend verifying your secondary mail folder first, or logging into your customer account dashboard to track your order state in real time. If issues persist, please reach out directly to our administration team for manual ticket lookups.