Shipping Policy
SHIPPING POLICY
Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us to ensure complete operational clarity and transaction security.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
To guarantee absolute milestone transparency, all parcels are dispatched via tracked International Priority Courier networks and hand-delivered locally by premium regional carriers (including Royal Mail for UK routes).
| Order Value | UK & Europe Priority Delivery |
|---|---|
| £0 - £29.99 | £3.99 |
| £30.00 and over | FREE Delivery |
*All times and dates given for delivery of the products are rendered in good faith but represent administrative estimates only.
For EU and UK consumers: This configuration does not affect your legal statutory rights. Unless specifically noted by our compliance board, estimated delivery times reflect the earliest available logistics slots, and standard operations are structurally cleared within 30 business days after order validation.
ORDER PROCESSING & SHIPPING WINDOWS
- Order Processing Time: 1 to 3 business days. This precise window covers comprehensive factory quality checks, sorting protocols, secure protective custom packaging, and sorting hub registration.
- Estimated Priority Shipping Time: 6 to 12 business days for the United Kingdom (UK) and continental European regions.
DO YOU DELIVER INTERNATIONALLY?
We dedicate our priority express routing network strictly to premium international logistics zones, specifically focusing on the United Kingdom and major European mainland markets to ensure maximum customs clearing efficiency.
CUSTOMS, DUTIES, AND EXTRA IMPORT TAXES
International shipments passing through standard border clearances may occasionally be subject to localized import regulations, import taxes, or local carrier customs clearance fees over which we maintain zero operational control. If such specialized scenarios occur within your administrative district, you are fully responsible for complying with your native regional laws and handling any such secondary costs or territorial tariff taxes directly.
WHAT HAPPENS IF MY PACKAGE IS DELAYED?
If our logistics network reports an unexpected shipping delay due to extreme weather or tracking backlogs, our team will dispatch a status update email to your inbox as soon as possible, outlining a revised estimated delivery date.
QUESTIONS ABOUT LOGISTICS RETURNS?
If you need to execute a product return or review parcel back-routing procedures, please thoroughly examine our standardized Return & Refund Policy.
Have remaining questions or general operational feedback concerning our priority freight? Please drop a message directly to our help center via: support@kickthebo.com